DevOps sees development embrace the world of operations. Marco Coulter’s own move from operations to leading development teams across four countries brought a realization. Guessing threshold settings, coping with event storms, and using command line skills for root cause analysis at 2am was inefficient and soul-crushing. This session uses his experiences (and a quick overview of machine learning) to frame why leading enterprises are urgently seeking AIOps to automate drudgery and allow DevOps to evolve ’T’-shaped skills.