From his book, The Art of Project Management, Scott Berkun said “The ability to make things happen is a combination of knowing how to be a catalyst or driver in a variety of different situations, and having the courage to do so”. Debra Lavell, Senior Program Manager, will share her 18 year journey outlining what it takes to be a successful Project Manager. Throughout her career she has learned (the hard way) there is an art to being tenacious (without being a pest), knowledgeable (without being a smarty pants) and well-informed (without being a know it all) to make things happen!