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SIGS DATACOM Fachinformationen für IT-Professionals


The Conference for Software Architectures

Munich, 01 - 05 February 2016


Talk: Di 7.3
Date: Tue, 02.02.2016
Time: 16:15 - 17:15

The Physics of Trust

Time: 16:15 - 17:15
Talk: Di 7.3


Trust is a subjective quality of a situation. It’s messy, situational and contextual. How can we make sense of it? How can we improve it? And: what impact would that have? Take away practical answers to these questions. Olaf boldly labeled himself the Trust Artist three years ago, starting a journey of curious discovery while helping to increase trust and confidence in people and systems. Now he’s ready to share what he’s learned. Integrating common sense, neurobiology and complexity science, experience how to work with trust.

Target Audience: Leaders on all levels who want to increase their awareness of trust
Prerequisites: Human consciousness
Level: Practicing

You will learn:

  • Have a workable, pragmatic definition of trust
  • Know how to lead and converge conversations about trust to help groups make sense of it
  • Experience and take away practical models and tools to evaluate and grow trust within you and in groups, to use the next day.

Extended Abstract:
Trust is often explained as something hard to build and easy to lose. I have found a more helpful perspective. We always have trust: I may trust you to do as you say, or trust you to lie to me - both are qualities of a situation and a relationship.
I will explore the different variants of trust in my talk that are relevant in business:
Confidence and how that effects choices we make, how we show up, how much of our creative potential we bring to work.
How culture can encourage confidence or dampen it, and how leadership choices set examples and boundaries for the choices of others.
Last but not least, how trust leads to clarity of intent - and how clarity of intent is a necessary condition for clarity of design.
The session will contain interactive exercises that people can take away and use at work or at home the next day. Practical methods to understand, assess and increase trust.